"Helping The Companies Maximise Opportunities”
By leveraging insights based on analysing & predicting consumer behaviour

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Customer Journey Mapping

The customer journeys are evolving ! The decision to purchase is impacted across the stages, every touchpoint plays a different role. Are we keeping with the trend?


  • The customers needs & interaction with various touchpoints are changing. As a marketer, we need to know the most influential channels and touch points in their customer journey and how can you impact these?
  • Our Customer Journey & Decision Mapping shows you the patterns of how the potential buyers & customers research and buy products and services?
  • We diagnose the motivations, map out triggers & barriers and key need states, examines the influence of brand, communication and word of mouth at various stages through a blended technique to identify the leveraging point in the customer journey

Focus on …

  • Go To Market for your Product & Services.
  • Draws the critical buying process to find the leveraging point.
  • Feeds in developing communication.
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GPC blends the Customer Journey with Brand Interactions
GPC blends the Customer Journey with Brand Interactions